Can You Rely On Short.cm? | SLA
Short.cm provides 99.9% SLA, which means that if short branded links are unavailable for 44 minutes in total for one month, Short.cm will refund $150. Note: Only Enterprise Plan users may sign SLA. The importance of SLA An SLA is a primary commitment between a customer and a service provider. It is a requirement for the quality of service, for which the provider accepts financial responsibility. All parties must agree to the SLA conditions to reach a mutual understanding. The agreement is reli