Stop Doing These Things in Customer Service
Poor customer service may have a bad influence on customer satisfaction,
retention, and your business. You need to have each customer to be satisfied
with
customer service
Chatbots: Improve Your Customer Service
A chatbot is a software program that pretends to be a human when communicating
with users in messengers or a website. Chatbots help to automate
How to Use Customer Service to Spruce Up Your Buyer Personas
The buyer persona defines what your potential customer values, wants, fears, and
objects to when they shop for your product. This affects everything from what