Elizaveta 21 Aug 2020 Stop Doing These Things in Customer Service Poor customer service may have a bad influence on customer satisfaction, retention, and your business. You need to have each customer to be satisfied with your...
Elizaveta 18 Jun 2020 Chatbots: Improve Your Customer Service A chatbot is a software program that pretends to be a human when communicating with users in messengers or a website. Chatbots help to automate tasks...
Elizaveta 18 May 2019 How to Use Customer Service to Spruce Up Your Buyer Personas The buyer persona defines what your potential customer values, wants, fears, and objects to when they shop for your product. This affects everything from what blog...
