Stop Doing These Things in Customer Service
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2 min read
Poor customer service may have a bad influence on customer satisfaction, retention, and your business. You need to have each…
Chatbots: Improve Your Customer Service
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3 min read
A chatbot is a software program that pretends to be a human when communicating with users in messengers or a…
How to Use Customer Service to Spruce Up Your Buyer Personas
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5 min read
The buyer persona defines what your potential customer values, wants, fears, and objects to when they shop for your product.…