In July, we launched the Abuse Portal.
You could always send emails to our support team, but they were processed separately from our regular tickets.
Now, reporting malicious links is a unified process across both channels.
How it works
- Send your report to [email protected]. It gets picked up automatically.
- Every report gets a ticket ID. You get an automatic reply, so you know it landed.
- Replies stay in one email thread. No need to log into anything.
What happens next
Our team reviews every report.
If a link breaks our Acceptable Use Policy, the account behind it gets banned for good, its domains get suspended, and its links get deleted.
What to report
Anything that breaks the rules, including:
- Spam: links to unwanted or irrelevant content
- Phishing: pages that pretend to be a bank, a postal service, or another real company
- Scams and fraud: fake stores, fake investment and crypto sites, deals that are too good to be true
- Malware: links to viruses and other malicious software
- Copyright infringement: links to material shared without permission
- Illegal and abusive content, including anything that exploits children
In your email, include the link or domain, what kind of abuse it is, and what you saw.
The more detail, the better.
Email or portal?
The Abuse Portal walks you through every field.
Email is for when you’d rather just hit send.