How to Use Customer Service to Spruce Up Your Buyer Personas
The buyer persona defines what your potential customer values, wants, fears, and objects to when they shop for your product. This affects everything from what blog topics you cover to the kind of offers you distribute. And these insights are invaluable for maximizing your marketing team's spend. But what happens when you get these hypothetical customer profiles wrong? You risk sending the wrong message, to the wrong audience, at the wrong time. And that's a huge waste of time and money. Even m